The Alternate Numbers feature allows Users to specify the Alternate Numbers they can use with their phone service. Users can configure up to ten Alternate Numbers. The Alternative number will call the User’s Primary Line appearance and a distinctive ring pattern is applied to differentiate the call.
Normal ringing is provided for incoming calls to the primary phone number and Users have the option of selecting from 3 distinctive ring patterns for calls to their subsequent alternate numbers. The distinctive ring patterns available are:
Only numbers that are Reserved for the Site but unassigned to Site features or Users are available in the dropdown list for assigning as Alternate Numbers. Alternate Numbers will appear in the CDR billing files.
The User can select the feature setting Alternate Numbers in the Business Portal on their User Features page.
In the Business Portal, navigate to:
Article ID: 283
Created: Mon, Feb 15, 2021
Last Updated: Mon, Feb 15, 2021
Author: Mark Simcoe
Online URL: https://kb2.ic.uk/article.php?id=283