IC Knowledge Base

Home
Search

Search for

By ID

That contains

But not

Search in

Articles Search Results

Change Caller ID on internal calls

Wed, Aug 16, 2017 internal CID, CID change, CID, caller ID, internal calls 0 1676 5/5 (1 Vote)

Can I change the Caller ID ( CID ) on internal calls? You can dictate what caller ID is presented for calls to the outside world (via a trunk) and thus present your group or department telephone number rather than your DDI and this is the... Read More

Caller ID Management

Tue, Aug 1, 2017 CID, CallerID, Caller ID 0 1734 0/5 (0 Vote)

Overview The Caller ID Management module is a unique way to modify the caller ID output on-the-fly. By dialing a simple feature code, you can change your caller ID for the next call from your extension. Or, you can specify a "persistent" change,... Read More

How Do I Manage my Domains (DNS) ?

Wed, Jul 26, 2017 dns, domain, manage, my.ic, my.ic.uk, 365, zone, A Record, AAAA record, CNAME, MX record, CNAME record, NS record, subdomain, export zone, zone file, change log 0 1906 0/5 (0 Vote)

DNS Zone Management is via the my.ic .uk portal https://my.ic.uk Within the portal go to Services and Domains, there you can add and edit the records which make your domain work. Here is an overview of the types of record you... Read More