Caller ID Issues - Base Number Instead of DDI being seen We have seen a couple of providers occasionally appear to be using the base telephone number instead of the Caller ID when making outbound calls. IC can set a base number for you on the SIP... Read More

Overview The Caller ID Management module is a unique way to modify the caller ID output on-the-fly. By dialing a simple feature code, you can change your caller ID for the next call from your extension. Or, you can specify a "persistent" change,... Read More

 Can I change the Caller ID ( CID ) on internal calls? You can dictate what caller ID is presented for calls to the outside world (via a trunk) and thus present your group or department telephone number rather than your DDI and this is the... Read More

Overview The DAHDI Channel DIDs module allows you to assign a DID or phone number to specific analog channels. Unlike SIP or PRI trunks, analog lines do not send a DID or dialed number to the PBX. Since the PBX routes all inbound calls based on the... Read More

SPEED TESTING In order to make sure we give you the best connectivity, we have put effort into testing connections and looking at methods of testing them.   This article will date as speeds increase but as of 2019 this is how we see it: For... Read More