ISDN hangup cause codes provide information as to why a call has been terminated many are shared with SIP.  The list of hangup cause codes below provides detailed information as to the underlying cause behind a call hangup: Code No. 0 This is... Read More

Overview The DAHDI Channel DIDs module allows you to assign a DID or phone number to specific analog channels. Unlike SIP or PRI trunks, analog lines do not send a DID or dialed number to the PBX. Since the PBX routes all inbound calls based on the... Read More

Introduction This document provides a list of the Authorised Equipment, that BT Wholesale (BTW) support for use on IP Voice Services (IPVS). This list includes the following device types: IP Phones IP Phone Side Cars Analogue Terminal Adaptors ... Read More

  Cables Cabling RJ45 RJ21 MSAN We use 568B for almost everything ethernet Standard networking connectors for Ethernet connections. Rumor has it that only the “A” standard is accepted for government work and the “B”... Read More

Reception Console-Small Business and Enterprise Description The Reception Console is an application that allows Users to control calls, monitor the lines of employees, manage directories and use productivity tools from a PC. It comes in two varieties... Read More

Distinctive & Priority Ringing Description Allows you to make your phone ring with a different ring cadence.  Use this service if you want to know when a specific person calls such as your manager or spouse or when you would like to easily... Read More

Hunt Group Plus Description Hunt Group Plus adds enhanced call forwarding functions when applied to the selected Hunt Group through the Business Portal. Function The enhanced functionality allows greater flexibility in how a Hunt Group can be... Read More

Shared Call Appearance 20 & Multiple Call Arrangement Description Shared Call Appearance 20 (SCA) allows Users to share multiple call appearances of their line number (CLI) over multiple devices, a maximum of 21, 20 shared and 1 primary. For... Read More

Simultaneous Ring Description Ring multiple phones simultaneously when calls are received. Function Simultaneous Ring Personal allows you to list up to 10 phone numbers you would like to ring in addition to your primary phone when you receive a call.... Read More

Hunt Groups Description The Hunt Group feature processes high volumes of incoming calls received by a single phone number by distributing them among a specific set of Users assigned to the Hunt Group. Based on the configured call distribution ... Read More