Busy Lamp Field Description The Busy Lamp Field (BLF) feature allows another user to monitor another user’s call state, through Busy Lamp Field LED’s, available on an IP Phone or IP Phone attendant console (sidecar).  Users can be... Read More

  Making your phones ring differently depending on who is calling If you want to have different types of calls cause different ringing then this is actually a function of the handset and not the system however there is a way to have the system... Read More

ISDN hangup cause codes provide information as to why a call has been terminated many are shared with SIP.  The list of hangup cause codes below provides detailed information as to the underlying cause behind a call hangup: Code No. 0 This is... Read More

  In order to connect a Cisco handset into the endpoint manager for the first time you will need to; Then select;     Select Cisco; Then in the menu again now select the Cisco option. Configure the default settings to suit your site... Read More

Overview DISA is used to allow people from the outside world to call into your PBX and then be able to dial out of the PBX so it appears that their call is coming from the office, which can be handy when traveling. You can set a destination in an IVR... Read More

OSPF routing cost - quick overview The ospf routing cost is part of what the OSPF network uses to choose between alternative routes within the network. The higher the routing cost the slower the link Cisco devices can auto set the routing cost -... Read More