Voicemail Settings Module - Basics   This module have a couple of sections as shown below the usage screen provides an overview of the current state of play; WARNING In the General usage section global actions can be performed to clean up... Read More

    Description Provides a user with a personal voicemail service which allows them to listen to their voicemails from any phone, any internet browser or any email client. Function Provides the user with the ability to have unanswered calls... Read More

Common Questions For all those frequently asked questions around ictalk3 support and provisioning. Do I have to dial 9 for external line? Experiencing one way audio Is it possible to have a group mailbox How do I access my voicemail What numbers are... Read More

Action Required before 11/04/2018 Please note this EOL notice has also been sent by e-mail to all customers thought to have shared hosting and additionally published on our main web site under outages and also previously over the years under... Read More

How to setup POP3 Email This article is to inform end users how to configure their email account via POP3. The pictures used will be on Outlook 2016 however this setup will be universal throughout most mail software.   Open up your mail software... Read More

Answer Confirmation Description This feature enhances the existing Simultaneous Ring, Sequential Ringing and Call Director features to (optionally) prompt the called party (you or employee) to enter a digit to confirm the acceptance of the call.... Read More

This article will show you how to access your webmail for Office 365. Firstly you will need to open up your web browser and type the following into the URL bar at the top of the page. whatever is after the @ symbol in your email address should... Read More