Broadband / IC-Air

All new connections or following a service change / re-grade / support request will enter into a 10 day stabilisation period, during this time your connection speed will vary dramatically while the systems calculate the best and optimal speed and... Read More

  You may see BT engineers moving "E side" or "D side" connections. Here's a note about them.. E-SIDE (Exchange Side) - Exchange to PCP D-SIDE (Distribution Side) - PCP to Customers PremisesThe "PCP" is the "Primary Connection Point". These are... Read More

  Cables Cabling RJ45 RJ21 MSAN We use 568B for almost everything ethernet Standard networking connectors for Ethernet connections. Rumor has it that only the “A” standard is accepted for government work and the “B”... Read More

Connectors From Internet Central     Fibre Connectors   Copper Ethernet Connectors  RJ45 Plugs and RJ45 Socket / Keystone Jack   Power Connectors Plug - Connector Socket - Inlet IEC-320 Appliance Connectors IEC-60320... Read More

The decibel The decibel is a logarithmic unit which specifies the ratio of two powers. It was devised by the Bell Telephone Company to simplify calculations of gain and loss in cascaded transmission systems. The original unit was the Bel, and they... Read More

How to flush the DNS Cache     Clear Chrome DNS Cache Chrome has internal DNS Cache, separate to the operating system # Browse to... chrome://net-internals/#dns and click 'Clear host cache'# Browse to... chrome://net-internals/#sockets and... Read More

This guide applies to telephone based broadband connections 1 - DO YOU HAVE A DIAL TONE? Yes - Proceed to section twoNo - Replace filter, if this does not work call your local telephone provider. All voice-related problems must be raised through them... Read More

During the first 10 days following your upgrade, your line will go through an adjustment period. This is designed to give you the best service possible on your line. As a result of this testing there may be a number of times during the day when your... Read More

Internet Central would like to bring to your attention an issue that can be related to intermittent broadband connections. REIN is a form of interference generated by another source not necessarily in your premises, this can range from general... Read More

If you're having intermitted connection faults with your broadband read our guide for handy hints on troubleshooting. 1. About intermittent connection faults If your broadband connection comes and goes, seemingly at random intervals, you have an... Read More