MyIC FAQs

Can I change my username or email for the IC portals

Fri, Jul 21, 2017 0 1477 0/5 (0 Vote)

You cannot change your login identifier to our systems, the email address you use behind the login can be changed or additional aliases added but your login is fixed. If you require a change then create a new user or have your admin create a new user... Read More

How Do I Manage my Domains (DNS) ?

Wed, Jul 26, 2017 dns, domain, manage, my.ic, my.ic.uk, 365, zone, A Record, AAAA record, CNAME, MX record, CNAME record, NS record, subdomain, export zone, zone file, change log 0 1904 0/5 (0 Vote)

DNS Zone Management is via the my.ic .uk portal https://my.ic.uk Within the portal go to Services and Domains, there you can add and edit the records which make your domain work. Here is an overview of the types of record you... Read More

How do I cancel my broadband/hosting account?

Wed, Jul 26, 2017 cancel, my.ic.uk, broadband, hosting, faq 0 1450 0/5 (0 Vote)

In the unfortunate event that you may wish to cancel your account with Internet Central you will need to email our sales team with your request.The address you will need is simply sales@ic.co.uk Read More

MY IC User accounts

Thu, Oct 5, 2017 my.ic, user, account, access 0 1614 0/5 (0 Vote)

Holding Page Read More

Who do I contact if I have a billing query?

Wed, Jul 26, 2017 FAQ, MY.IC, my.ic.uk 0 1641 0/5 (0 Vote)

If you have a query with your account such as prices then you will need to email our sales team who will deal with your query as soon as possible. The address you will need is simply accounts@ic.co.uk Read More