Site / Company Features

Description The Account Code Feature allows the Users to assign certain calls outside of the Site a specified Account Code for tracking and auditing purposes. For example, if you want to track long distance calls in order to charge them to certain... Read More

Authorization Codes Description The Authorization Code Feature allows the Group or Company Administrator to select specific Users who must enter a valid Authorization Code, when making a call outside the Site. Calls will not proceed if the... Read More

Auto Attendant Plus Description Auto Attendant Plus adds enhanced call forwarding functions when applied to the selected Auto Attendants through the Business Portal. Function The enhanced functionality allows greater flexibility in how an Auto... Read More

Auto Attendants Description A 1 level Auto Attendant is available as standard for every Site created and if an additional layer is required, then an add-on can be ordered by a CP Administrator in Business Zones. The Auto Attendant feature serves as... Read More

Call Capacity Management Description The Call Capacity Management feature can be used to control the call traffic associated with a specific Site and/or group of Users by limiting the number of concurrent calls that can be made to or from the Site.... Read More

Call Director Description Call Director is a fixed-mobile convergence (FMC) solution that allows users to make and receive calls using one number on any device and move calls between devices. Function The Call Director user feature allows the user to... Read More

Call Logging Description Call Logging is a set of call analysis features in the Business Portal that allow CPs, Company Administrators and Site/Group Administrators to view and analyse call logging information. Accessing Call Logging Call Logging is... Read More

Call Park Description The Call Park feature allows a User to suspend, or ‘park’, a call for an extended period of time. During this time, the User can freely make and receive other calls and invoke other features without limitation. When... Read More

Call Pickup Groups Description The Call Pickup feature allows Users to answer any ringing call within their Call-Pickup Group. A Call-Pickup Group is defined by the Group or Company Administrator and is defined as a subset of the Users in the Site... Read More

Calling Plans Description The Calling Plan feature allows the Group or Company Administrator to restrict the type of calls Users can make and/or receive. Calling Plans can be applied to both incoming and outgoing calls. The Calling Plan service... Read More