Site / Company Features

Configurable Extension Dialling Description The Configurable Extension Dialling feature provides the ability to map a User’s DDI or public directory number to a unique extension to allow abbreviated extension only dialling between the Users of... Read More

Configurable Feature Access Codes Description IC-Talk 3 allows the Group or Company Administrator to select the Feature Access Codes (FAC) used to activate, deactivate, and configure various features. This may be required to duplicate functions Users... Read More

Contacts / Central User Phone Book   Physical Handset Phone Books Most physical handsets are capable of storing your contacts BUT these will be local to that 1 handset only and if you reset or change the handset you will lose them. For a... Read More

Custom Ringback Group Description This feature allows a Site to play alternative audio to all calls made to the Sites Users and Hunt Groups.  This replaces the traditional ringing audio that the user would hear. Function This feature is useful... Read More

Device Management (Information) Description The Device Management feature provides the Group or Company Administrator with an inventory of all Devices in a Site and the ability to manage and customize these devices. These Devices may include... Read More

Group Calling Line ID Description Use the Group Calling Line ID feature if you want to use a single Calling Line Identity for:- All Users within a given Site A Group of Users within a given Site (e.g. sales department, HSIPT Trunking Users) If you... Read More

Group Paging Description Group Paging is effectively a tannoy type service that enables a message to be sent/paged to multiple users/devices.  This is different to Push-to-Talk which is a one to one paging service only. Function With Group... Read More

Holiday Schedules Description As a Group or Company Administrator, you can define Holiday Schedules that can be associated with the Auto Attendant feature, or use the default ones we have created. Create a Holiday Schedule if you intend to configure... Read More

Hunt Group Plus Description Hunt Group Plus adds enhanced call forwarding functions when applied to the selected Hunt Group through the Business Portal. Function The enhanced functionality allows greater flexibility in how a Hunt Group can be... Read More

Hunt Groups Description The Hunt Group feature processes high volumes of incoming calls received by a single phone number by distributing them among a specific set of Users assigned to the Hunt Group. Based on the configured call distribution ... Read More