Site / Company Features

Music on Hold Description The Music On Hold Feature allows a Group or Company Administrator to set up and maintain an audio source that can be broadcast to held callers in various scenarios. For example, Call Park and Call Hold etc. You can use the... Read More

My Room Bridge Description My Room Audio Conferencing provides Personal Audio Conferencing for up to 8 attendees per conference. It is a reservation-less audio conferencing service that can be accessed from any phone, anywhere. You conduct the... Read More

Series Completion Description The Series Completion feature allows you to create a “call forward busy chain” that handles calls to lines that are busy by hunting for a free line using a specified, ordered list of Users. When it encounters... Read More

Site Intercept Description Typically this feature allows calls routed to a line that has been decommissioned to be intercepted with an informative announcement and alternate routing options (for example, “This number is no longer in service. To... Read More

Time Schedules Description The Time Schedule feature can be used to define Time Schedules that can be applied to the features used by the Site. The Time Schedules you create for a Site are visible to and can be used by its Site features and End Users... Read More

Voice Recording Description The Voice Recording Site setting enables an administrator to bulk disable User/s from changing/over-riding their Voice Recording controls. Function An administrator is able to select a recording policy from one of the... Read More

Voicemail (Site) Description The Voicemail Site feature allows the CP Administrator to configure whether Voicemail is enabled or disabled for each Site, regardless of whether the User has this feature in their license pack.  In addition where... Read More