User Features

Shared Call Appearance 5 Shared Call Appearance 5 allows Users to share multiple call appearances of their line number (CLI) over multiple devices, a maximum of 5. For example, a Personal Assistant can take calls for multiple Executives and identify... Read More

Simultaneous Ring Description Ring multiple phones simultaneously when calls are received. Function Simultaneous Ring Personal allows you to list up to 10 phone numbers you would like to ring in addition to your primary phone when you receive a call.... Read More

Speed Dial 100 Description Allows a User to dial another telephone number by dialling a Speed Prefix Access Code and two digits. Please note, this feature relies on a User remembering the telephone number that they have to dial.  However on the... Read More

Speed Dial 8 Allows a User too dial another telephone number by simply dialling a single digit. Please note, this feature relies on a User remembering the telephone number that they have to dial.  However on the 02 March 2018 we launched phone... Read More

User Intercept Description Allows a user’s phone number to be taken out of service while providing callers with informative Announcements and alternative routing options. Function This is useful for an administrator to use when an employee has... Read More

Voice Portal (Comm Pilot) Description The Voice Portal provides a facility for a Company or Group Administrator to manage Auto Attendant greetings.  It also provides Users with a facility to manage CommPilot Express profiles, Flexible Seating... Read More

Voice Recording User Description Voice Recording User is an add-on User application which will allow a User’s calls to be recorded and stored in a secure cloud environment.  The Voice Recording User add-on can be added to all 3 User... Read More

    Description Provides a user with a personal voicemail service which allows them to listen to their voicemails from any phone, any internet browser or any email client. Function Provides the user with the ability to have unanswered calls... Read More

Description Provides a user with a personal voicemail service which allows them to listen to their voicemails from any phone, any internet browser or any email client. Function Provides the user with the ability to have unanswered calls managed... Read More